Victoria is a Senior Leader with 20 years senior program management and operational experience within the online retail, fraud and risk, telecommunications and hospitality industries. A world-class leader with extensive people management experience and strong analytical and problem solving abilities in the areas of CX, quality, education, marketing, commercial and financial risk.
Victoria has spent the last 18 years working in senior roles across 3 customer centric companies, 2 years at Parkdean Resorts, 8 years at Amazon and 8 years at Marriott.She has experience of managing budgets and business transformation across multiple disciplines.
Victoria believes anything can be accomplished and nothing is impossible. Building a powerful team by hiring and developing the right people is paramount to achieving operational success.